What exactly is Software with a Service?
Two things, bundled. Software: NeurohmTM, our proprietary AI infrastructure, which does the heavy lifting and which we never sell. Service: the senior operator who designs, governs and signs each release. What that produces for you (data, models, views, reports, CRM signals) is built in your cloud and is yours.
What is proprietary, and what do we own?
Proprietary and ours: NeurohmTM, with its agents, self-healing pipelines, standards and review tooling. Yours, 100%: the data infrastructure we build for you, the models, the metric definitions, the dashboards, the reports and the CRM signals, on accounts you own and on standard tooling any data engineer can maintain. Any ZAIOHM component deployed inside it carries a perpetual, royalty-free license. If we part ways, it all keeps running.
Can you do more than dashboards?
Yes. Board decks and investor updates, CAC and payback by channel, LTV and margin by segment, churn forecasts, lead scoring, pricing and plan-mix analysis, cohort analysis, SLA monitors, and agents that turn recorded meetings into decisions. If a data team would do it, it is in scope and prioritized with you each month.
What does “partner” mean in practice?
Three things you can hold us to. Our operator signs off every release against a written pass/fail test, and your reviewer countersigns. A named reviewer on your side approves anything automated before it acts. And the price is a flat fee, so the only way we grow margin is by making your analytics run with less effort, which is also what you want.
Who gets access to our data?
A named operator, read-only, on a replica inside your cloud, with access you can revoke at any time. Nothing leaves your cloud. We reuse patterns across clients, never your data, thresholds or definitions.
Do we need a data team?
No. You need a reviewer for the human gate and read access to your data; a read replica is enough.
How is pricing structured?
One flat monthly fee per plan: Starter, Startup, Scale Up or Enterprise. No hourly invoices, no per-project scoping, no change orders. What sizes a plan is the number of AI squads, the meetings a week that feed them and the Neurohm™ context layers, never hours.
How fast do we see a number we can trust?
The diagnostic takes 30 to 45 minutes and the blueprint follows in writing, with a date for the first release. The first release goes live in days, against a pass/fail test you countersign, and the monthly cadence starts from there.
Which companies are a fit?
B2B companies with fifty or more customer accounts and no data team. You need a reviewer, read access to your data and a CRM, usually HubSpot or Salesforce. If leadership wants a number it can sign rather than another dashboard, the fit is usually good.